Monday, June 16, 2014

"Would you want to step out of the classroom with me for a little bit?"

Round One

With products in hand and a survey created, we were ready to conduct our first round of testing-- User testing/feedback. During class on Friday, June 13, 2014 we pulled various students out of the classroom to perform basic task and then asked them to complete a survey. The results of the survey were:


A scale of 1-5 was used to rate the product with one being "Near impossible," "Couldn't figure it out," "Near impossible," "Can't be reused," and "Doesn't close again" for each of the five categories. A rating of 5 was on the other end of the spectrum being "Extremely easy," "Didn't even look at the instructions," "Extremely easy," "Could reuse as many times as you wish," and "Stays closed like new." While most of the categories were pretty straight forward, the most varied results came from the reusability of the product. It was not specified if the reusability was directed toward the hook itself or the sticky stripe used to attach it to the wall. Since it was unclear, the results may be a little off. The common response we were getting while observing the testing was that the sticky stripes were impossible to reuse, but the hooks could be. 

Overall, the results obtained were very helpful. The testing allowed for some fun times and entertainment. Whether it was a married man asking a female student to step out of the classroom with him for a little bit or the way people tried to rip of the hooks or the rebels trying to attach the hooks to a different surface than instructed, fun times were had while obtaining successful results. The medium plastic hook had the highest overall total score with the other two hooks not far behind. One could surmise that the variation is mostly due to the lack of clarity on the reusability of the product.


Stay Tuned!
Round two of testing will include long term stress tests along with more instantaneous durability testing with fish scales. 

1 comment:

  1. Could you add color coding or symbols to your results? I'm a big fan of Consumer Reports. See http://www.kia-forums.com/attachments/kia-carens-rondo-forum/8463d1306783993-consumer-reports-april-2011-cr_rondo-used.jpg for an example.

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